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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect minimal information necessary to provide our VPN service:

  • Email address for account creation and communication
  • Payment information processed securely through third-party providers
  • Connection timestamps for service optimization (no browsing history)

2. What We Don't Collect

We maintain a strict no-logs policy:

  • No browsing history or traffic data
  • No DNS queries
  • No IP addresses after session ends
  • No connection logs tied to your identity

3. How We Use Your Information

Your information is used solely for:

  • Providing and maintaining the VPN service
  • Processing payments and managing subscriptions
  • Sending important service updates
  • Responding to support requests

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data.

5. Third-Party Services

We use trusted third-party services for payment processing. These providers have their own privacy policies and handle your payment data securely.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@lockroute.com