Terms of Service

1. Acceptance of Terms

By accessing or using LockRoute VPN services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

LockRoute provides Virtual Private Network (VPN) services including:

• Secure encrypted internet connections
• Access to US-based servers
• Optional dedicated US residential IP addresses

3. Acceptable Use

You agree not to use our service for:

• Any illegal activities
• Distributing malware or harmful content
• Unauthorized access to systems or networks
• Harassment or abuse of others
• Violation of intellectual property rights

4. Account Responsibilities

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

5. Payment and Refunds

Subscription fees are billed according to your chosen plan (weekly, monthly, or yearly). We offer a 3-day free trial for new users. Refund requests will be considered on a case-by-case basis.

6. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect service availability.

7. Limitation of Liability

LockRoute is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

8. Termination

We reserve the right to terminate or suspend accounts that violate these terms. You may cancel your subscription at any time through your account settings.

9. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

10. Contact Us

If you have questions about these Terms, please contact us at support@lockroute.com